Forestar product should be fastened by using approved and standard fixing systems. Normally, stainless steel fixings are high recommended.

If Forestar product has been installed as mentioned in the Installation and Maintenance Guide, most of melt off will flow away rather than freeze. However, we recommend to use rock salt or calcium chloride for ice or snow removal. These may only leave white residue, but it can be cleaned easily by mild soap or rinsing with water.

Forestar product is of unique and higher-cost formulation, and the best fire resistant rate we can carry is the B1. Unlike wood, it is not easily to be ignited due to its solid product with no air pockets inside, but once it catch fire, if the fire source is removed from, it will self-extinguish very quickly and will not drip molten material like plastic does.

Absolutely! We will be able to send you samples in any of our standard colours, sometimes postage may be charged.

The most affordable option (applicable to free draining, relatively dry conditions only) is to use treated softwood. Although softwood substructure will become slimy/moldy easily over time, this is normally acceptable as it is not seen. We can also provide a composite substructure profile which is useful in wet conditions or areas with low air circulation. In particularly damp conditions where the deck is over 1 meter off the ground, we recommend the use of galvanized steel box section beams / hard wood structure or other stronger structure. 

Forestar product is mildew resistance, however, mold and mildew may adhere to dirt or dust on the surface of the board if it not stored or applied correctly. We recommend to clean it quickly with proper power. In a word, please do not exposed boards to high moisture or sweet environment and keep it dry and clean as best as you can.